Femipro Official Website › Refund policy
Femipro Refund Policy
Every Femipro order placed through this website carries a 60-day money-back guarantee running from the date of purchase. To claim it, telephone +1 (302) 200-3480 with your order ID and return the bottles to the New York returns address. The buyer pays return postage. Refunds are issued three to five business days after the return is processed.
The terms in full, what each one costs you, and the deadlines that actually matter.
The Femipro refund terms, stated in full
Ten terms. Three of them cost you money and one of them costs you the refund if you get it wrong.
| Term | What it says | What it means for you |
|---|---|---|
| Window | 60 days from the date of purchase | Not from delivery. A parcel that took a week to arrive has already used a week of it |
| Eligibility | Orders placed through this website | A marketplace or third-party purchase is outside these terms entirely, because this desk has no record of it |
| Condition | Opened and part-used bottles are accepted | You do not have to leave it sealed to be eligible. Trying it is the point |
| How to start | Telephone +1 (302) 200-3480 with the order ID | The email address, [email protected], cannot see orders. A request sent there has not been made |
| Return address | 304 Park Avenue South, Floor 11, New York, NY 10010, USA | Not the manufacturer's address on the label, and not the office address |
| What to include | Full name, the email address on the order, and the order ID | A parcel with none of these is very difficult to match to an order |
| Return postage | Paid by the buyer | Use a tracked service. An untracked parcel that does not arrive is close to unresolvable |
| Refund timing | 3 to 5 business days after the return is processed | Then a further 5 to 10 days for your card issuer to post it. Two to three weeks door to door is normal |
| What is refunded | The purchase price of the product | Return postage and any customs charge paid on an international delivery are not refunded |
| Bonus guides | Keep them | They are digital downloads. Returning bottles does not require you to do anything about them and keeping them does not reduce the refund |
If the sales page prints a longer guarantee window at the time you order, that longer window applies. 60 days is the standard term.
Sixty days is when the window closes. Fifty is when you should decide, because a refund needs a telephone call, a parcel and a few days of margin, and because most buyers take 4 to 8 weeks to form a view. The results timeline explains why those two facts collide and what to do about it.
How a Femipro refund actually goes
Six steps, two of which are done by your bank rather than by us.
You telephone the order desk
+1 (302) 200-3480, with the order ID from your confirmation email. The desk confirms the order is inside the window and tells you what to send back.
You pack the bottles with your details inside
Full name, the email address on the order, and the order ID on a piece of paper in the parcel. Not just on the outside label, which can be damaged or obscured in transit.
You post it, with tracking
To 304 Park Avenue South, Floor 11, New York, NY 10010, USA. Keep the tracking number. This is the step that protects you, and it is the one people skip.
The return is received and processed
The bottles are matched to the order using the details inside the parcel. This is why those details matter more than they sound.
The refund is issued
Three to five business days after processing. You will usually get a confirmation at this point.
Your card issuer posts it
A further five to ten days. This part is entirely outside this desk's control and chasing us will not speed it up; your bank can tell you where it is.
Two failure modes account for almost every refund that goes wrong. The first is sending the request to [email protected], which cannot see the order system, and then waiting for a reply while the window runs down. The second is posting the bottles untracked with nothing inside the parcel identifying the order.
Both are avoidable in about ninety seconds, which is why they are set out this plainly rather than buried in a paragraph of terms.
What the Femipro refund policy does not cover
Two lists, and the last line of the second one is the important one.
Covered
- A change of mind, for any reason or none at all
- The product not doing what you hoped it would
- Opened and part-used bottles
- Every pack size, including six bottles
- Orders placed through this website, inside the window
Not covered
- Return postage, which the buyer pays
- Customs duty or import tax on an international delivery
- Orders placed through a marketplace or another reseller
- Claims made after day 60
- A parcel with no name, email or order ID inside it
- Any medical outcome: this is a purchase policy, not a health promise
The last exclusion is the one worth a paragraph. A money-back guarantee is a commercial term about your money. It is not evidence that the product works, and it should not be read as one. Products with no effect at all routinely carry sixty-day guarantees, because the proportion of buyers who go to the trouble of claiming is always small. Read it as protection, not as proof.
The FDA does not approve dietary supplements before they are marketed, and no seller’s guarantee substitutes for that. What this policy gives you is a way to get your money back if you decide against it. What decides whether that is a good bet is on the ingredients page, where four of five verdicts are unflattering.
Cancelling a Femipro order rather than returning it
Cheaper than a return, and the window for it is about two days.
If you change your mind before the parcel has been dispatched, a cancellation is simpler than a return: nothing has to travel and no postage is spent. Telephone +1 (302) 200-3480 as soon as you can, with the order ID. Dispatch usually happens within one to two working days of the order, so the window for this is short.
Once it has been dispatched, a cancellation becomes a return and the terms above apply. If a parcel is in transit and you have already decided, you can refuse delivery or simply post it back on arrival, but call the desk first either way so the order is flagged before the bottles arrive back with nothing to match them to.
A delivery address change is the same conversation and the same urgency. Before dispatch it is usually a two-minute fix; afterwards it depends on what the carrier allows, and some do not allow it at all. The shipping page sets out delivery times for each destination.
There is no subscription to cancel. Every order through this website is a one-time payment: nothing renews, no card is stored here, and there is no account that has to be closed. If you have been billed twice for one order, that is not a subscription, it is an error, and the order desk should hear about it the same day.
Every page, every journal post, the bottle facts and the ingredients go through review by Dr. Jennifer Roelands, MD before they ship. We write these pages from the printed Femipro bottle and from the Supplement Facts panel photographed in our own stock images, cite public research for cranberry, bearberry, berberine, mimosa pudica and the named lactobacillus strains, and print “not published” wherever a figure is not disclosed rather than estimating it. This label publishes two blend totals and no individual amount, and that fact appears on every page where an ingredient is named. Where the seller’s marketing claims more than the bottle supports, we say so on the page. Corrections are made on the page itself and the review date moves forward. Write to [email protected]. Last reviewed September 2026 by Dr. Jennifer Roelands, MD.
Sources for the Femipro refund policy
- FDA, questions and answers on dietary supplements. U.S. Food and Drug Administration. Questions and Answers on Dietary Supplements. "Under DSHEA, FDA does not have the authority to approve dietary supplements before they are marketed." View source
- FTC health products compliance guidance. Federal Trade Commission. Health Products Compliance Guidance. Requires competent and reliable scientific evidence for health claims, and states that consumer testimonials cannot substitute for it. View source
- NCCIH, using dietary supplements wisely. National Center for Complementary and Integrative Health. Using Dietary Supplements Wisely. National Institutes of Health. View source
Order Femipro with 60 days to change your mind
The terms are on this page in full, including the three that cost you money. Set the day-50 reminder when the parcel arrives.
$49 to $69 a bottle · 60 days to change your mind
Order Femipro On The Official WebsiteOne-time payment, no subscription · free US shipping · 60-day money-back guarantee · lot FEM-26/FE-4936 · tracking and refunds +1 (302) 200-3480